Our Returns Policy

We hope you are happy with your purchase from our Nimble Babies on-line shop. If, however, it does not meet your expectations or you have changed your mind, you may return your product for a full refund, provided it is unused and in its original packaging, within 14 days of receipt.  Simply email us at: info@nimblebabies.com with your details explaining why you’d like to return your product or call us on +44 208 286 1909 and one of our team members will be to help arrange a refund for you.

Refunds will include the standard delivery charge, but not the cost of returning the product to us. The refunds will be sent back to the buyers account via online transfer within 7 working days.

Not 100% satisfied with our product?

We work hard to make sure our product meets our customers’ expectations, but if for any reason you are experiencing an issue with our product and believe it to be faulty, then we’d like to know as soon as possible so we can help resolve the problem.

Simply email us at:

info@nimblebabies.com with your details explaining your concerns or call us on +44 208 286 1909 and one of our team members will be to help you.

This does not affect your statutory rights.